RETURNS from UK and EU

1. Please email david@turners75.com to receive your returns number within  7 days of receiving the item. Then you have 7 further days to get the item back to us.

2. Carefully pack the items you want to return with labels attached in the original packaging (or suitable clean package) and seal tightly.

3. Enclose the returns form included in your package and remove any old shipping labels (we cannot be held responsible for items going astray if this is not done) 

4.  Pleas return to:

Turners Sun | Rain | Snow, 7 Station Road, Marlow, Bucks SL7 1NG

 

5. Your refund (excluding returns postage) will be processed when the item/s are received by Sun | Rain | Snow and checked by our staff.

Refunds are typically processed on the same day item/s are received back. 

 

RETURNS from REST OF WORLD

1. Please email david@turners75.com to receive your returns number within 7 days of receiving the item. Then you have 7 further days to get the item back to us.

Our Returns address is:  Turners Sun | Rain | Snow, 7 Station Road, Marlow, Bucks, SL7 1NG, UK.

3. Carefully pack the items with labels attached in the original packaging (or suitable clean package) and seal tightly.

4. Attach the No duty due label we will email you and remove any old shipping labels (we cannot be held responsible for items going astray if this is not done). 

6. Your refund (less your returns postage)  will be processed as soon as the item/s are received and checked by our staff.

 

Sun | Rain | Snow reserve the right to withhold from refund the cost of customs/import duty paid if the parcel has not been clearly labelled RETURNED ITEMS - NO DUTY DUE and customs duty/import tax has to be paid by Sun | Rain | Snow in order to receive the product/s back into stock.

 

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